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Frequently Asked Questions
What services do you provide?
What services do you provide?
Secure Path Homemaker & Companion Services provides non-medical support to help individuals remain safely and comfortably in their own homes. Services may include companionship, light housekeeping, meal preparation, errands, transportation to appointments, wellness check-ins, and assistance with daily routines.
Do you provide medical or nursing care?
Do you provide medical or nursing care?
No. We are a non-medical homemaker and companion service. We do not provide hands-on medical care, nursing services, medication administration, or personal care such as bathing or toileting. Our services are focused on support, safety, and companionship.
Who do you serve?
Who do you serve?
We primarily serve older adults, individuals with mobility limitations, and adults who may need extra support at home. We also support family caregivers who need occasional relief or additional assistance for a loved one.
Where do you provide services?
Where do you provide services?
We currently serve Nassau County, Florida, including surrounding communities. If you are unsure whether your location is within our service area, please contact us.
Are you licensed and insured?
Are you licensed and insured?
Yes. Secure Path Homemaker & Companion Services is licensed through AHCA (Agency for Health Care Administration) and fully insured. We take compliance, professionalism, and client safety very seriously.
How do I get started?
How do I get started?
Getting started is simple:
Contact us by phone or email.
Schedule a free consultation
We’ll discuss your needs and create a personalized service plan
Services can begin once scheduling is confirmed
Do you offer free consultations?
Do you offer free consultations?
Yes. We offer free, no-obligation consultations to discuss your needs, answer questions, and determine whether our services are a good fit.
What are your rates?
What are your rates?
We believe in transparency. Our current rates are available on our Rates page so families can review pricing upfront.
During your free consultation, we’ll walk through your needs, answer questions, and confirm the most appropriate service plan.
Is there a minimum number of hours required?
Is there a minimum number of hours required?
Yes. We require a minimum of 2 hours per visit.
This allows us to provide consistent, meaningful support while ensuring quality service for each client.
Details regarding scheduling and service frequency will be discussed during your free consultation.
Are your services private pay?
Are your services private pay?
Yes. At this time, services are private pay. We do not currently accept Medicare or Medicaid.
Can services be temporary or short-term?
Can services be temporary or short-term?
Absolutely. Services can be short-term (such as post-hospital support or caregiver relief) or ongoing, depending on your needs.
Will the same companion come each visit?
Will the same companion come each visit?
Whenever possible, we strive to provide consistent companions to build trust and familiarity. Scheduling availability will be discussed during the intake process.
How do you ensure safety and professionalism?
How do you ensure safety and professionalism?
The safety and well-being of our clients is a top priority. All companions are carefully screened and must pass a Level 2 background check as required by the State of Florida. In addition, services are provided under agency oversight, with clear professional boundaries, strict confidentiality standards, and a strong focus on dignity, respect, and reliability.
How do I contact you?
How do I contact you?
You can reach us by:
📞 Phone: 904-897-6978
📧 Email: securepathhcs@gmail.com
🌐 Website: www.securepathhcs.org
Still have questions? We’re happy to help. Contact us today to schedule a free consultation and learn how Secure Path can support you or your loved one.
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